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Claps

Claps is a relatively new online casino brand that has been gaining popularity rapidly since its launch. This review aims to provide an in-depth analysis of the brand, covering all aspects from registration process to customer support. Our goal is to give you a comprehensive understanding of what Claps offers and whether it’s worth your time.

Brand Overview

Claps is owned by a company called Online Casino Limited, which claps-au.com has its headquarters in Malta. The casino operates under a license issued by the Malta Gaming Authority (MGA), one of the most reputable licensing bodies in the industry. This ensures that Claps adheres to strict regulations and standards regarding fair play, player protection, and responsible gaming.

The brand’s name, "Claps," might seem unusual for an online casino. However, according to their website, it represents a collective applause from players who enjoy the thrilling experience offered by the platform. The logo features two stylized hands clapping together, symbolizing excitement and joy.

Registration Process

To start playing at Claps, you’ll need to create an account. This process is straightforward and requires providing some basic information:

  1. Click on the "Register" button in the top right corner of the homepage.
  2. Fill out the registration form with your personal details (name, email address, password).
  3. Enter a valid phone number or click on the link sent to your email to verify it.
  4. Set your currency and account limits (optional).

Once you’ve completed these steps, you’ll receive an email confirmation from Claps. You’re now ready to log in and start exploring the platform.

Account Features

Claps offers several features to enhance your gaming experience:

  1. Personalized Dashboard : A customizable homepage where you can view your account balance, recent transactions, and ongoing promotions.
  2. Game Library Filter : Easily navigate through a vast selection of slots, table games, live dealer games, and more using filters like provider, theme, and rating.
  3. Favourite Games : Save your preferred titles for quick access in the future.

Bonuses

Claps provides various bonuses to attract new players and reward loyal ones:

  1. Welcome Bonus Package : A 100% match deposit bonus up to €200, plus 50 free spins on a chosen slot machine.
  2. Weekly Reload Bonuses : A 25% match deposit bonus every Monday, Wednesday, and Friday, with additional rewards for VIP members.
  3. No-Deposit Free Spins : Receive 20 no-deposit free spins on the slots "Starburst" or "Mega Joker".

Payments and Withdrawals

Claps supports a range of payment methods, including:

  1. Credit/Debit Cards : Visa, Mastercard, Maestro.
  2. E-Wallets : Neteller, Skrill, PayPal.
  3. Cryptocurrencies : Bitcoin, Ethereum.

To make withdrawals, follow these steps:

  1. Log in to your account and navigate to the "Cashier" section.
  2. Select a payment method for withdrawal.
  3. Confirm that you have met any applicable wagering requirements (50x for bonuses).
  4. Enter the amount you’d like to withdraw (minimum €20).

Game Categories

Claps features an impressive collection of over 1,000 games from leading providers:

  1. Slots : NetEnt, Microgaming, Playtech.
  2. Table Games : Evolution Gaming, Ezugi, Pragmatic Live.
  3. Live Dealer Games : Immersive experiences with live dealers and croupiers.

Some notable titles include "Book of Ra Deluxe," "Mega Moolah," "Roulette European," and the progressive jackpot slots.

Software Providers

Claps partners with top-tier providers to deliver a smooth, high-quality gaming experience:

  1. NetEnt : Known for their engaging slot machines.
  2. Microgaming : Provider of popular games like Mega Moolah and The Dark Knight.
  3. Evolution Gaming : Live dealer solutions with immersive experiences.

Mobile Version

The Claps mobile version is designed to be responsive, allowing you to enjoy your favourite games on-the-go:

  1. Adaptability : The site adjusts its layout according to the device’s screen size.
  2. Touch-Friendly Controls : Easy navigation through a vast game library using intuitive controls.

To access Claps’ mobile platform, simply visit their website from any modern mobile browser or download their app for iOS and Android devices.

Security and License

Claps prioritizes player security by implementing robust measures to protect sensitive information:

  1. SSL Encryption : Data is transmitted securely through a 256-bit SSL certificate.
  2. Secure Sockets Layer (SSL) : Protecting your data from interception or tampering.
  3. Regular Updates : Regularly updated software and firmware ensure the platform remains secure.

The Malta Gaming Authority (MGA) licenses Claps, ensuring they adhere to strict regulations regarding fair play, player protection, and responsible gaming.

Customer Support

Claps’ customer support team is available 24/7 via:

  1. Email : Send your queries or questions through their contact form.
  2. Live Chat : Instant assistance from knowledgeable agents.
  3. Phone : Call the dedicated phone number for assistance (available in multiple languages).

You can also access an extensive FAQ section, covering topics like deposits, withdrawals, and responsible gaming.

User Experience

Based on our analysis, Claps provides a user-friendly platform with:

  1. Intuitive Navigation : Easy to find games, bonuses, or account information.
  2. Responsive Design : Adjusts seamlessly to different screen sizes and devices.
  3. Customizable Dashboard : Personalized layout for your gaming experience.

The overall design is modern and visually appealing, making it enjoyable to explore the site.

Performance

Claps demonstrates a solid performance in several areas:

  1. Game Selection : An impressive variety of titles from top providers.
  2. User Interface : Intuitive navigation and responsive design.
  3. Customer Support : 24/7 assistance through multiple channels.
  4. Payment Options : Wide range of payment methods for convenience.

However, we do have some concerns regarding:

  1. Bonus Terms : Strict wagering requirements for bonuses (50x) may deter players.
  2. Withdrawal Limits : €10 minimum withdrawal limit is relatively high compared to other online casinos.
  3. Limited Mobile App Functionality : Some features are not available on mobile, such as the ability to set account limits.

Overall Analysis

Claps offers a compelling platform for those seeking an immersive gaming experience with:

  1. Huge Game Library : Over 1,000 titles from leading providers.
  2. Frequent Bonuses : Various promotions and rewards for new and loyal players.
  3. Responsive Design : Smooth navigation on any device.

However, we recommend being aware of the strict wagering requirements (50x) for bonuses and the €10 minimum withdrawal limit.

While there is room for improvement in terms of mobile app functionality and some minor issues with customer support response times, Claps stands as a solid choice for those seeking an engaging online casino experience.